Testimonials
Simranjeet Singh
22 hours ago
Deal Breaker
Response from the owner:Simranjeet, thanks so much for the 5 stars! We love hearing we put together a deal that worked for you. Enjoy the new ride, and we'll see you soon. — Southbank Dodge
Alfonso Capretta
1 day ago
Response from the owner:Thank you for the 5-star rating, Alfonso! It means a lot to the team, and we look forward to seeing you again. — Southbank Dodge
Wayne Burgess
1 day ago
Response from the owner:Thank you, Wayne, for taking the time to leave a review. We appreciate your feedback!
Hatem Ahmed
2 days ago
I recently had my vehicle repaired at Southbank Dodge in Ottawa, and I was very pleased with the experience. Their prices were quite reasonable for a dealership, but what really stood out to me was their excellent customer service.
Before bringing my vehicle in, I had a mechanic friend inspect it, and he diagnosed the problem and identified the part that needed to be replaced. When I explained this to the service team at Southbank Dodge, they respected my situation and didn’t try to pressure me into paying for an additional diagnostic test or any unnecessary services. They listened to what I had to say and proceeded with the repair.
I also want to mention Collin in the parts department. He was great, very knowledgeable, and extremely helpful throughout the process. He even held the part for me for almost a week, which made everything much more convenient.
I really appreciated their honesty, professionalism, and willingness to listen to their customers. It’s refreshing to deal with a dealership that doesn’t try to push unnecessary charges. Overall, I had a great experience and would definitely recommend Southbank Dodge to anyone looking for reliable service at reasonable prices.
Response from the owner:Hatem, thank you for such a detailed review! We're glad our service team listened and worked with the diagnosis you already had, with no extra tests and no pressure. That's how it should be. We'll make sure Collin hears your kind words too; holding that part for you was a great call on his part. Thanks for trusting us with the repair, and we'll see you next time. — Southbank Dodge
Blair Tucker
4 days ago
Service was prompt informative and very professional
Response from the owner:Thank you for the 5 star review Blair!
phil falsetto
5 days ago
Great service. Job done right
Response from the owner:Thank you, Phil! We appreciate your feedback and are glad to hear you had a great experience with our service.
Tony Rahal
7 days ago
Response from the owner:Thanks for the 5-star rating, Tony! We appreciate you taking a moment to share it, and we look forward to seeing you again soon. — Southbank Dodge
Cody Forbes
1 week ago
Response from the owner:Thanks so much for the 5-star rating, Cody! We're glad you had a good visit, and we look forward to seeing you again at Southbank Dodge.
Wayne Roberts
1 week ago
You show up and get treated like a Rock star person, and it’s enjoyable experience ever time. It feel like your business matter to them. I feel my business matters to them and I great treatment ever time I come in for service.
Cheers, Wayne
Response from the owner:Hey Wayne! Thank you for the awesome review! We appreciate you and your business!
steve o.
1 week ago
I am very pleased with the service and friendliness I received.
Madeline is so personal and makes you feel like part of her family.
Thanks again for a great experience 👍 😊
Response from the owner:Thank you, Steve! We're so glad to hear you had a great experience and felt welcomed by Madeline; she truly cares about our customers. Your feedback means a lot to us!